"American Airlines takes customer feedback very seriously, and we were disappointed to see the findings of the Which? survey, based on the experiences of 53 customers," a spokesman for the airline told CNN.
I'm no population expert, but I'm quite certain there are more than 53 people in the world who fly regularly.
"Happy slaves are the worst enemies of freedom." - Marie Von Ebner
"It was always the women, and above all the young ones, who were the most bigoted adherents of the Party, the swallowers of slogans, the amateur spies..." - Orwell
I guess this was a UK survey, cuz Spirit has to win no matter what in the US.
More than 6,500 travelers were asked about customer service, boarding and cabin environment as part of the survey.
American Airlines was named the worst long-haul airline, with a score of 48%.
"American Airlines takes customer feedback very seriously, and we were disappointed to see the findings of the Which? survey, based on the experiences of 53 customers," a spokesman for the airline told CNN.
Sounds like 6,500 responded, but maybe only 53 reported on AA?
TheCatt wrote: I guess this was a UK survey, cuz Spirit has to win no matter what in the US.
This should honestly be the lead sentence in a credible article.
"Happy slaves are the worst enemies of freedom." - Marie Von Ebner
"It was always the women, and above all the young ones, who were the most bigoted adherents of the Party, the swallowers of slogans, the amateur spies..." - Orwell
"Happy slaves are the worst enemies of freedom." - Marie Von Ebner
"It was always the women, and above all the young ones, who were the most bigoted adherents of the Party, the swallowers of slogans, the amateur spies..." - Orwell
I love that they emailed about a flight time changing 2 minutes AFTER the flight took off.
My wife and kids flew Spirit to Florida for Spring Break. First flight was cancelled. Second flight was two days later in the morning. They took off late that afternoon... Flight back was delayed 2 hours. No reasons given for anything. Boards were never updated for that return flight and all of a sudden the Spirit gate worker started announcing that people needed to get on the flight now. No politeness, no sections or rows, no warning that they're about to begin boarding. Just get the fuck on, we need to leave immediately.
I remember flying Spirit to Disneyworld years ago and they boarded and took off about 20 minutes prior to the scheduled departure time. No warning, texts, or emails. It's like they just decided they wanted to leave now.
"Happy slaves are the worst enemies of freedom." - Marie Von Ebner
"It was always the women, and above all the young ones, who were the most bigoted adherents of the Party, the swallowers of slogans, the amateur spies..." - Orwell
"Happy slaves are the worst enemies of freedom." - Marie Von Ebner
"It was always the women, and above all the young ones, who were the most bigoted adherents of the Party, the swallowers of slogans, the amateur spies..." - Orwell
