"American Airlines takes customer feedback very seriously, and we were disappointed to see the findings of the Which? survey, based on the experiences of 53 customers," a spokesman for the airline told CNN.
I'm no population expert, but I'm quite certain there are more than 53 people in the world who fly regularly.
“Activism is a way for useless people to feel important, even if the consequences of their activism are counterproductive for those they claim to be helping and damaging to the fabric of society as a whole.” - Dr Thomas Sowell
I guess this was a UK survey, cuz Spirit has to win no matter what in the US.
More than 6,500 travelers were asked about customer service, boarding and cabin environment as part of the survey.
American Airlines was named the worst long-haul airline, with a score of 48%.
"American Airlines takes customer feedback very seriously, and we were disappointed to see the findings of the Which? survey, based on the experiences of 53 customers," a spokesman for the airline told CNN.
Sounds like 6,500 responded, but maybe only 53 reported on AA?
TheCatt wrote: I guess this was a UK survey, cuz Spirit has to win no matter what in the US.
This should honestly be the lead sentence in a credible article.
“Activism is a way for useless people to feel important, even if the consequences of their activism are counterproductive for those they claim to be helping and damaging to the fabric of society as a whole.” - Dr Thomas Sowell
“Activism is a way for useless people to feel important, even if the consequences of their activism are counterproductive for those they claim to be helping and damaging to the fabric of society as a whole.” - Dr Thomas Sowell
I love that they emailed about a flight time changing 2 minutes AFTER the flight took off.
My wife and kids flew Spirit to Florida for Spring Break. First flight was cancelled. Second flight was two days later in the morning. They took off late that afternoon... Flight back was delayed 2 hours. No reasons given for anything. Boards were never updated for that return flight and all of a sudden the Spirit gate worker started announcing that people needed to get on the flight now. No politeness, no sections or rows, no warning that they're about to begin boarding. Just get the fuck on, we need to leave immediately.
I remember flying Spirit to Disneyworld years ago and they boarded and took off about 20 minutes prior to the scheduled departure time. No warning, texts, or emails. It's like they just decided they wanted to leave now.
“Activism is a way for useless people to feel important, even if the consequences of their activism are counterproductive for those they claim to be helping and damaging to the fabric of society as a whole.” - Dr Thomas Sowell
“Activism is a way for useless people to feel important, even if the consequences of their activism are counterproductive for those they claim to be helping and damaging to the fabric of society as a whole.” - Dr Thomas Sowell