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I'm not quite sure that I fully buy into this story.
I absolutely believe that it could be true of a few stores. However, to set such a practice as company policy would mean a lot of internet savvy kids and young adults actually executing that policy. Any of them could easily leak word of it, particularly if they had been fired and wanted to get back at their former employer.
Making this kind of fraud a company wide mandated policy would be astoundingly stupid.
Gamespot packaging old games as new
Well, I doubt that there's a company policy titled "Defrauding the Customers". But it's possible that the policies about the check-out system as described could lead to someone never really thinking it through and realizing what that results in. People are stupid after all.
On the other hand, I rarely beleive anything Kotaku posts.
On the other hand, I rarely beleive anything Kotaku posts.
"ATTENTION: Customers browsing porn must hold magazines with both hands at all times!"