Help Desk software

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Leisher
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Post by Leisher »

What does your company use? Would you recommend it?

Essentially I want something small as we're a small company, however I want to be able to search the database the tickets will create for specific problems and solutions. So if I fix something today and my newb encounters it two years from now, he'll be able to look up what I did and do the same.

(For Cake: Still got your home brewed program? I may want a copy.)
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Cakedaddy
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Post by Cakedaddy »

I was going to ask if you still have that power hous app that OAPI use to use! No copy on hand either. It wouldn't have been Y2K compliant anyway. . .
TheCatt
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Post by TheCatt »

We use Remedy, but we're a large (12,000+ people) organization.

And it sux0rs.




Edited By TheCatt on 1132198132
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