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"The government is forgoing billions just to achieve budget savings of a few hundred million dollars, since we estimate that every $1 invested in the IRS produces $4 in revenue," he said.
Related: Coming soon: New steps to prevent tax refund fraud
Taxpayer service is also unlikely to improve if lawmakers don't restore at least some of the budget cuts the agency has sustained -- which Koskinen said amounted to $1.2 billion over five years.
Service hit a new low last year, when only about 40% of calls to the IRS were answered and taxpayers seeking in-person help had to wait in long lines outside of IRS service centers.
It got so bad that callers who'd been waiting up to two hours on the phone for an agent would then be automatically hung up on -- a so-called "courtesy disconnect" -- when the system was overloaded, which often happened since so many people tried calling back, Koskinen said.

More $ to the IRS isn't the answer. A simpler tax system, and therefore less need of the IRS, is.

...we estimate that every $1 invested in the IRS produces $4 in revenue

You're shitting me. You're genuinely using the "the more you invest in us, the more we make" argument for tax processing? How fucking stupid are you?

It got so bad that callers who'd been waiting up to two hours on the phone for an agent would then be automatically hung up on -- a so-called "courtesy disconnect" -- when the system was overloaded

Maybe the IRS should stop investing in retarded telephony systems.

the IRS could upgrade to a "virtual hold" system wherein taxpayers could leave their phone number and get a call back when an agent is free. But to implement that would cost $45 million, Koskinen said.

Bull the fuck shit. That technology doesn't cost $45M to install unless you're getting it done by the same asswipes that built an Afghani gas station.

"Between 2005 and 2010, the revenue generated from audits averaged $14.7 billion annually. [Since then], it has averaged only $10.5 billion," IRS Commissioner John Koskinen said in an address to tax professionals on Tuesday.

John, you need to be fired and forbidden from working around numbers ever again. You say that like it's directly and solely caused by a lack of personnel.



Edited By Malcolm on 1446581860