Pizza "Delivery Charge?"

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GORDON
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Post by GORDON »

From here.



Edited By GORDON on 1143600325
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Vince
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Post by Vince »

I'd ask one about the delivery charge and make sure it goes straight to them. If it does, I'd guess they don't care. They must be having enough customers not giving any tip.
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Post by TheCatt »

I used to deliver pizzas, but we had no delivery charge.

Apparently it varies by location.

More evidence that it varies.

So I guess you need to ask to whom it goes.
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Post by TPRJones »

While I do agree that if it's going to be called a "delivery charge" then it should be passed on to the drivers since they do the deliveries, I'm more disturbed by the lack of understanding about how business works by some of those posters.

I keep seeing things about how "Dominoes should be paying their drivers for deliveries and not passing that cost to their customers." That's just stupid. Every cost Dominoes has from drivers to electricity to advertising gets passed along to the customers. That's how business works. Where do these people expect Dominoes to get the money to run their business, from the Magic Money Fairy?
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Post by Leisher »

Pizza Pan just opened locations here.

Get your pizza or ribs delivered and get another pizza or slab of ribs free. Pick it up and get two free.

We ordered last night and have no idea what to do with all this extra food.
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Post by DoctorChaos »

I worked for Papa John's Corporate (don't ask if I could get you a fuckin' pizza!). The delivery charge goes to... the restaurant. It does vary based on the franchise owner. So once again the working man gets screwed.

Just tip the driver with a beer. :D
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Post by GORDON »

I asked the Papa Johns delivery guy last night.

Me: "Do you divers get the delivery charge?"

Him: "Unfortunately, no."

So now there's a quandary, isn't there. I can easily boycott products I ordinarily enjoy for whatever reason I come up with... but PJ's is the wife's fave, not mine. And she wants to deduct the $1 charge from the driver tip, too. And we're going to end up fucking drivers and getting spit in the pizza.
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Post by thibodeaux »

I'm not a big fan of PJ's either, but that's the wife's fave.
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Post by Cakedaddy »

Why would you take the 1$ from the driver? He has nothing to do with any of that. He's just delivering your pizza. You are getting a bill for the pizza, you tip based on the amount of the bill. What's the problem? The fact that the pizza place wants an extra dollar from you and gives the charge a name? How does that affect what you give the driver? I think you guys want to 'stick it to the man' somehow, and are confusing the driver with being some kind of conduit to achieve that goal.

I ordered pizza the other day and asked where the $2.75 delivery charge went to. He said "$1 goes to the driver to cover gas/car maint. The other $1.75 goes to pay insurance and other expenses for having him on the road." Good enough for me. I still tipped the normal amount (based on the total INCLUDING the delivery fee), even though in the past, I had no idea the dollar went to the driver. I was happy to hear it. I still didn't see why I should reduce the guy's tip. Why not compensate him for his gas/maint anyway?

Poor delivery guy. He's just doing his job, and you want to stiff him for a dollar that he's not trying to steal from you!
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Post by TPRJones »

The other $1.75 goes to pay insurance and other expenses for having him on the road


The companies have always carried that insurance in the past without the extra charge, and what other expenses are there that the driver isn't paying out of his/her own pocket?

If they watn to raise the prices, then raise the prices, I'd be fine with that. But tacking on an extra charge and giving it a name that implies it is either paid to the drivers or offsets their expenses is misleading and untrue. And since most people will assume it goes to the drivers and thus tip less then they are screwing their drivers to do it.

Bah. I'll vote with my dollars and order elsewhere.
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Post by GORDON »

Cake kind of missed my point.
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Cakedaddy
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Post by Cakedaddy »

I've never known pizza without a delivery charge. And any time they've said 'delivery charge', I've never assumed ANY of it went to the driver. I figured it went towards paying the driver while they weren't working. If they are driving, then they aren't making pizzas or sweeping floors. Thus, the 'non-productive time' gets billed to me in the form of a delivery charge.

I guess the difference is, I've worked in a possition where I counted on tips as my sallary. So, I know better than to assume the company has the employees back.
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Post by GORDON »

Welp, I don't live in the dazzling metropolis of detroit, so it's new to me.

Until recently I'd never seen a delivery charge, then all of a sudden I did, then I found out it didn't go to the peeps making the actual delivery, so it feels to me like the restaurant up and decided to make an extra buck on every delivery order.

And that's kind of unacceptable to me, and will do my best to take my bidness elsewhere.

Like TPR said, if they want to raise prices, then raise prices. Don't give one price on the menu and then at the back end of the order say "and oh yeah another dollar for no logical reason."
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Post by Cakedaddy »

hehe no logical reason? You don't think it costs them anything to get your pizza to you?
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Post by TheCatt »

Like Gordo, I've not known delivery fees until the past year or so.
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Post by GORDON »

I thought you said the drivers depend on tips.

And again, if it's the cost of doing business, then let it be reflected in the prices of the goods they sell. It's damned near deceptive advertising to only throw in that "fee" at checkout time. But I already look at tips to the driver... and we always tip the driver if the pie isn't stupidly late... to be the "delivery fee." But now the house wants a buck of what would ordinarily go to the driver. So screw that.
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Post by GORDON »

Ordering online from PJ's, in the future:

New, all pizzas are just $1 at Papa Johns, forever! Any size, any toppings! Just a frikkin dollar! Everyone has a dollar! No other place can compete with our prices, so don't bother going there!

Do you want to buy some pizzas?

Yes.

*orders*

Ok... the total will be $6... are you sure this is what you want?

Yes.

<span style='font-size:12pt;line-height:100%'>Cool. Six bucks.</span> <span style='font-size:8pt;line-height:100%'>Oh yeah, $25 convenience fee.</span> <span style='font-size:12pt;line-height:100%'>Your total is $31. Cash, check, or credit card?</span> And be sure to tip your driver for a $31 order or else you're a dick.

+++

Because that's pretty much exactly how it is now, I've just exaggerated the prices.




Edited By GORDON on 1134354811
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Post by Mommy Dearest »

My guess would be it has to do with the cost of delivering the pizza in a round about way. I think drivers are usually compensated for the use of their cars according to the Federal Standard Mileage rate. since the price of gas has soared this has recently been raised from .375 per mile to .48 per mile. Thus the driver is getting more compensation from the store and it is costing him more to operate his vehicle. Therefore it is costing the store more to deliver the pizza. Seems a delivered pizza should cost more than a pick up anyway.

Just an educated guess :cool:
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Post by GORDON »

Seems a delivered pizza should cost more than a pick up anyway.
It is more expensive; you have to tip the driver.

And your entire argument didn't explain why they shouldn't just raise their prices to reflect the rising cost of doing business rather than have a "delivery fee."
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Post by TPRJones »

I think drivers are usually compensated for the use of their cars according to the Federal Standard Mileage rate.
Not when I was delivering, you just got hourly and all your auto expenses were your own problem.
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