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Posted: Wed Jun 07, 2006 9:23 am
by Leisher
Name small businesses with larger IT staffs.
My HR person made the claim that an IT department staffing requirements is based on the number of users it supports. Yes, that is an ignorant statement.
I countered with the FACT that IT departments should be staffed based on the software and hardware they support PLUS the number of users.
Thus, I am looking for examples to back my argument up. I need shops where the IT staff is larger than "user support needs" would dictate and the "why" if possible.
Posted: Wed Jun 07, 2006 9:42 am
by Mommy Dearest
Sounds like you need more HR Staff.
Posted: Wed Jun 07, 2006 9:51 am
by Leisher
You mean new HR staff? I would agree.
I have never been impressed with any of the HR people that I've ever worked with in my career.
Unless you count First Seargants in the Air Force, they're like HR people as they're there to help you, but they aren't about politics and political correctness like HR people in the corporate world.
No offense to anyone who is HR here. If you're good, come take my HR person's job.
Posted: Wed Jun 07, 2006 10:35 am
by TPRJones
If your company had an in-house fleet of vehicles to be maintained, would your HR person insist that you hire the number of mechanics needed to service the employees of the company, or the number needed to service the trucks the company owns?
Simple fact is IT doesn't fix employees, they fix computers. The employees cannot be fixed.
Edited By TPRJones on 1149691000
Posted: Wed Jun 07, 2006 10:43 am
by Malcolm
The employees cannot be fixed.
A .45 round to the head usually does the trick.
Posted: Wed Jun 07, 2006 10:46 am
by Malcolm
My workplace might qualify. The CTO could run the entire system by himself if he really wanted to. There's a couple contract techies that assist him. It ain't the user base that's kicking his ass. It's the fact that there's always bugs in code, new apps to be developed, or trivial HTML changes to be made. One dude can't do all that shit.
Posted: Wed Jun 07, 2006 11:28 am
by GORDON
If your company had an in-house fleet of vehicles to be maintained, would your HR person insist that you hire the number of mechanics needed to service the employees of the company, or the number needed to service the trucks the company owns?
Simple fact is IT doesn't fix employees, they fix computers. The employees cannot be fixed.
Yeah. Seems like the HR person is only remembering half the equation from Business 101.
Of course, the HR person's response will be.... we shouldn't have that much hardware/software to maintain for this small number of users, so let's dump some hardware/software.
Posted: Wed Jun 07, 2006 1:34 pm
by Paul
My HR person made the claim that an IT department staffing requirements is based on the number of users it supports.
I countered with the FACT that IT departments should be staffed based on the software and hardware they support PLUS the number of users.
Similiar to what TPR said....
Consider yourself an amusement park. Do you staff it solely based on the number of customers, or do you staff it with the number of people it takes to maintain the rides/stores/grounds PLUS the number of customers?
You're going to end up with a crappy amusement park if maintenance crews have to put off fixing one ride to deal with customers on another.
Edited By Paul on 1149701730