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Leisher wrote: Their lawyers defended loot boxes by comparing them to Kinder Eggs.

As PCGamer points out, it's a weird comparison considering Kinder Eggs are banned in the U.S.

Leisher wrote: Their lawyers defended loot boxes by comparing them to Kinder Eggs.

As PCGamer points out, it's a weird comparison considering Kinder Eggs are banned in the U.S.

TheCatt wrote: When I was in Canada, we bought a Kinder Egg because it's banned in the US.

Vince wrote: Once heard (never verified) that the Grand Canyon on the federal side has all the safety rails and the canyon on the indian reservation side doesn't have all the safety rails and more people fall off the federal side. Perception of safety and all.

On Tuesday, rangers responded to reports of a visitor who had climbed over a railing at Mather Point, lost footing, and fell approximately 500 feet.

TheCatt wrote: Someone made a map of all Grand Canyon deaths.

1 victim(s) died in this incident on or about 1/18/1901. The incident occurred on or near Near Cremation Canyon and the cause of death is described as Accident.

Ashurst was prospecting alone near a mineral claim. A rock fall (not mining related) pinned him, inflicting a lingering death.

GORDON wrote: Clicking around, air crash seems the most popular cause of death.

Thank you for contacting EA Help. My name is Deepanshu and I would assist you with your Plants vs. Zombies issue today.

I hope you're doing well, upon reviewing your case, I've gathered that you keep getting ads in the game. I realize its indeed disappointing. I'll certainly help you with the best possible information to help you out with this issue.

Please let me share that there comes a time in every game’s life when it makes sense for us to remove it from online stores. We refer to this process as "sunsetting" hence Plants vs. Zombies is sunset now.

We really apologies for the inconvenience caused to you. In this scenario the best thing I would recommend you to download Plants vs. Zombies 2 and start playing it, thereby attain optimum levels in the game.

I can somehow feel right as you are a bit hesitant towards using the recommended game as you have made fantastic progression in the older game version. As a big fan of Plants vs. Zombies 2 mobile, I would request you to give it a try and enjoy the same level of gaming experience you attained in the version prior to this.

You can follow the below article for more information :

https://www.ea.com/service-updates

Keep playing and enjoying the game.

Happy Holiday!

Should you have any further questions regarding this or any other issues, please do not hesitate to let us know.

You can also find answers to common questions on our Help Center at http://help.ea.com, or ask our community experts by visiting Answer HQ at  http://answers.ea.com.

Thank you once again for contacting EA help.

Have a great day ahead, goodbye and take care.

I really appreciate the response, but this is why EA has such a bad reputations. And this isn't directed at you Deepanshu, but if you could, please pass this up your chain of command so that might land in someone's hands who can do something. With that said, here's my rant:

I understand sunsetting games. However, if you're not going to support a game, stop making it available. That's Customer Service 101. When someone does ask for help with it, don't tell them to buy your newest product and call that help. What exactly about "You bought a game from us, but we're not going to help you. Buy our new game!" makes sense?

I spent money on PvZ, I don't care if it's been sunsetted or not. I should have access to it forever without ads! What about this purchase and support experience would make me ever want to buy any game from EA ever again?

When you sunset a game, particularly in the case of mobile games, remove all the code that adds ads so that the folks who paid for it can download it whenever and still enjoy the game THEY PAID FOR!!! Hell, remove that code, then make the game available for free to market the sequel you're trying to sell. Sometimes you make money by releasing the previous games for free. It's a tactic game companies have been using since the 90s.

It's absolutely ridiculous that you sold me a product and now will not stand behind that sale. This isn't like me buying a car in the 50s and now asking you for a part. This is a piece of software that simply needs ads turned off, but I guess you're too greedy and want the revenue for the ads instead of happy customers who will be more likely to buy additional games from you?

End rant.

Please pass that on to the EA board of directors if you can

If something changes and you're able to help me get rid of the ads, I would appreciate it.