Dumbass.

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GORDON
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Dumbass.

Post by GORDON »

I bought a new HD because the file server was getting a little crowded and I accidentally bought a SCSI drive instead of the SATA drive like how I meant.

Catt, or anyone else, do you have any use for a new 3TB SCSI drive?

This exact one. I can't return it, have had it too long.

http://www.newegg.com/Product/Product.a ... AEE3WY4569
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TheCatt
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Re: Dumbass.

Post by TheCatt »

I offered you a free 3TB SATA drive a while ago.

But, no, I have no use for SAS drives at home. eBay?
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Re: Dumbass.

Post by GORDON »

I don't remember. I remember purchasing 2 SSDs from you.
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Re: Dumbass.

Post by GORDON »

Already on ebay. I must have been drunk the day I bought this. The price alone should have raised a red flag.
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Re: Dumbass.

Post by GORDON »

If you haven't shipped it yet, don't. It isn't selling on ebay for what I want, and I just learned SAS ---> SATA adapters existed.
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Re: Dumbass.

Post by TheCatt »

OK... good, cuz I completely forgot :) But if you need it later, let me know.
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Re: Dumbass.

Post by GORDON »

SAS to SATA converter arrived... doesn't work. Did more research. Turns out even with the converter I still need a SAS controller.... oh, that's useful.

COntacted newegg for leniency on their return policy, as a long time customer.... and fuck... I bought it on newegg, but it was a 3rd party seller, an invisible process until times like right now. So newegg sent an email to them on my behalf but I am not confident. I am only going to get about $80 for this fuycking thing on ebay that I spent $180 on.
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TheCatt
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Re: Dumbass.

Post by TheCatt »

Sorry to hear that. But should I go ahead and send over a drive?
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Re: Dumbass.

Post by GORDON »

Holy fucking shit, they're giving me a refund.

For the record, EOL Tech, Inc. has great customer service.

I'm going to leave them good feedback on the product page, too.
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Re: Dumbass.

Post by GORDON »

TheCatt wrote:Sorry to hear that. But should I go ahead and send over a drive?
Let me think about it. I already bought a 3GB drive I could use, then we had the discussion about how you had some for sale. But for right this second my storage is OK.

What did we say, just pay the shipping? I might do that anyway if it's less than $20. Saving $ for xmas. Let me consider.
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TheCatt
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Re: Dumbass.

Post by TheCatt »

Yes, shipping, should less than $20
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Re: Dumbass.

Post by GORDON »

I think there was a technical glitch with my RMA at newegg.

Return got approved yesterday afternoon, but last night at about 10pm I got a "return received" notification email, and then a "return approved, money will be put back in your account" notification email. I didn't see the emails until just now. The return got put into the mail just this morning, to California.

Soooooo.............................. yeah. Ok. Cool. Some 3rd-party-seller-weirdness.
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Re: Dumbass.

Post by TPRJones »

I've seen RMAs completed like that as soon as the package is first scanned by the shipping service. But never before it was even sent. Nice customer service.
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Re: Dumbass.

Post by GORDON »

And I just received an emailed invoice saying they credited my card.

This is so weird.
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Re: Dumbass.

Post by TPRJones »

It's almost like they respect the customer or something. Madness.
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Re: Dumbass.

Post by GORDON »

I don't even know how to respond to this.
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Re: Dumbass.

Post by GORDON »

Final wrinkle:

On Friday I realized the card I used 5 months ago to purchase that hard drive... soon after that I got a new replacement card with a chip on it. That's fine. But they were going to try to refund to a card number that no longer existed... sigh. It never ends.

Or does it? I was going to call them today with the new card number to sort this all out, but this morning I got a check in the mail from newegg for the full refund amount.

Just surprisingly good customer service from beginning to end.
"Be bold, and mighty forces will come to your aid."
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