Time Warner Cable is Starting to Piss Me Off.

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Malcolm
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Re: Time Warner Cable is Starting to Piss Me Off.

Post by Malcolm »

$100 termination fee. Rot in fucking hell, Xfinity.
Diogenes of Sinope: "It is not that I am mad, it is only that my head is different from yours."
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Malcolm
Posts: 32040
Joined: Fri May 21, 2004 1:04 pm
Location: Minneapolis

Re: Time Warner Cable is Starting to Piss Me Off.

Post by Malcolm »

As an extra special fuck you on my way out the door, my cable box shut off right in the middle of the latest Westworld ep.
Diogenes of Sinope: "It is not that I am mad, it is only that my head is different from yours."
Arnold Judas Rimmer, BSC, SSC: "Better dead than smeg."
Malcolm
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Location: Minneapolis

Re: Time Warner Cable is Starting to Piss Me Off.

Post by Malcolm »

First one on the techie's install list today. Maybe because I live 1000 feet from their service center.
Diogenes of Sinope: "It is not that I am mad, it is only that my head is different from yours."
Arnold Judas Rimmer, BSC, SSC: "Better dead than smeg."
Malcolm
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Joined: Fri May 21, 2004 1:04 pm
Location: Minneapolis

Re: Time Warner Cable is Starting to Piss Me Off.

Post by Malcolm »

No, seriously, FUCK COMCAST.
Comcast has brought a beta version of its Xfinity TV app to Roku streaming devices, but customers who use the app after the beta trial ends will have to pay an extra fee.

Using the app is free during the beta trial, but for now the app can only be used if you're also paying for a Comcast set-top box. That limitation will eventually go away, but initially that means the Roku app won't be able to completely replace a traditional TV box.
Yes, I'm sure it's technically infeasible to do that.
Diogenes of Sinope: "It is not that I am mad, it is only that my head is different from yours."
Arnold Judas Rimmer, BSC, SSC: "Better dead than smeg."
Malcolm
Posts: 32040
Joined: Fri May 21, 2004 1:04 pm
Location: Minneapolis

Re: Time Warner Cable is Starting to Piss Me Off.

Post by Malcolm »

Time Warner Cable fixed speed tests.
The FCC uses measuring equipment in the homes of more than 4,000 Internet subscribers across the US to produce its annual Measuring Broadband America (MBA) report, which compares actual Internet speeds to the speeds promised by broadband providers. But TWC played a few tricks to get better marks than it should have in the tests, according to the lawsuit (full text) filed in the New York State Supreme Court by New York Attorney General Eric Schneiderman.

According to the lawsuit, TWC used one tactic that an employee described as “lipstick on a pig.” In another case, a TWC executive wrote an e-mail saying, “We just have to make it work temporarily” in order to boost the FCC speed test scores.
These huge cable/internet monopolies are working out great.
Diogenes of Sinope: "It is not that I am mad, it is only that my head is different from yours."
Arnold Judas Rimmer, BSC, SSC: "Better dead than smeg."
TheCatt
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Re: Time Warner Cable is Starting to Piss Me Off.

Post by TheCatt »

Awesome.

Did I mentioned I'm getting Google Fiber on Sunday?
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GORDON
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Time Warner Cable is Starting to Piss Me Off.

Post by GORDON »

Oh boy.

I had Time Warner internet, and they just got bought by Spectrum or whatever, and now I get this email:
As part of our continued effort to give you the best service experience possible, we will be performing an upgrade to your modem. We will begin updates starting June 26, 2017. Updates will occur between the hours of midnight and 6 am, Monday to Friday, during a 4-week period.

During this upgrade, your modem will go through a series of steps and will reboot. As a result of the reboot, your modem will be offline for 2 to 4 minutes. During this time, you will not be able to access the Internet, receive incoming calls or be able to dial 911 and 611 and your local and long distance residential Voice service will be temporarily disabled.

Your modem should not be powered off or disconnected during this upgrade, as this could cause your equipment upgrade to not occur. Once complete, your device will automatically reboot.

We hope you will enjoy your improved features, security and more with this upgrade.
Whatever they are doing, they are calling it an "upgrade." I bet this means I get faster service now. I was really tired of my 99.9999% up-time. Glad we're getting upgraded FOR FREE.
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GORDON
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Time Warner Cable is Starting to Piss Me Off.

Post by GORDON »

SO I've been paying for EXTREME INTERNET for $89.99 per month. It got me 30MB down, 5 up.

And then a couple months ago I heard they were upgrading STANDARD speeds to 100 down, something up.

And I couldn't remember what I was already paying for. But it stuck in my mind.

So just now I logged into my internet account, saw I was paying for 30/5, and called.

The chick knew what I wanted as soon as I asked if they'd just upgraded the standard speeds. She immediately cut me off, "I see you're paying for..." So now i'm paying 20 less for 100/10.

So it was nice of them to let me pay more for less, for a couple months. I'm sure they just couldn't figure out how to write a program to search the customer database for account_level=EXT, and just change it. Hell, a simple query find/replace.

Fuckers.
"Be bold, and mighty forces will come to your aid."
TheCatt
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Time Warner Cable is Starting to Piss Me Off.

Post by TheCatt »

What the god damn fuck? Did you ask for a refund? Fuck those people.
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GORDON
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Time Warner Cable is Starting to Piss Me Off.

Post by GORDON »

Nope, no refund.

And the fat old man lean back and caress their nipples, knowing I have no alternative...
"Be bold, and mighty forces will come to your aid."
GORDON
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Time Warner Cable is Starting to Piss Me Off.

Post by GORDON »

JUST installed the new modem. Took a while to get to the next city over to pick it up at their office.

3 speed tests, avg was 101/11. So that's nice.
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TheCatt
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Time Warner Cable is Starting to Piss Me Off.

Post by TheCatt »

My last speed test was 950/950.

sorry I cant help myself.
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GORDON
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Time Warner Cable is Starting to Piss Me Off.

Post by GORDON »

Remember how they didn't backdate the rate?

Because I didn't pick up the new modem for a few weeks, they STILL hadn't put me on the cheaper rate.

He.acted.like.he was doing me a big favor when I called him on it, and he said he could backdate.

And you better believe I kept the receipt proving I turned in the old modem...
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TheCatt
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Time Warner Cable is Starting to Piss Me Off.

Post by TheCatt »

JFC.
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GORDON
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Time Warner Cable is Starting to Piss Me Off.

Post by GORDON »

I'll just go to their competitor and vote with my dollars.
"Be bold, and mighty forces will come to your aid."
TheCatt
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Time Warner Cable is Starting to Piss Me Off.

Post by TheCatt »

GORDON wrote: I'll just go to their competitor and vote with my dollars.
Good one.
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GORDON
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Time Warner Cable is Starting to Piss Me Off.

Post by GORDON »

My League of Legends ping has gone from a consistent 39, to a 37.
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Time Warner Cable is Starting to Piss Me Off.

Post by GORDON »

Looks like I.finished that episode of iZombie just in time, since Spectrum is down over most of.the country.
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Time Warner Cable is Starting to Piss Me Off.

Post by GORDON »

That was a crazy long three hours.
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GORDON
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Time Warner Cable is Starting to Piss Me Off.

Post by GORDON »

TWC had an app that auto-connected you to (customers only) TWC hotspots as you travelled the country. Now that it is Spectrum they have disabled that app.... And it appears there isn't a new one.

Correct me if I'm wrong?
"Be bold, and mighty forces will come to your aid."
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