Time Warner Cable is Starting to Piss Me Off.

Post by **TheCatt** » Wed Jun 24, 2015 7:00 pm

Google and att fiber are supposedly xomi g to my town within the year or so. Can't get here fast enough

After all that grief instling my cable, twc fucked up the bill.

Malcolm · Post by **Malcolm** » Wed Jun 24, 2015 9:18 pm

TheCatt wrote:Google and att fiber are supposedly xomi g to my town within the year or so. Can't get here fast enough

After all that grief instling my cable, twc fucked up the bill.

The ridiculously high speed ISP (I forget the name) is setting up shop in my berg, but I doubt my place would allow it.

Malcolm · Post by **Malcolm** » Sat Jun 27, 2015 12:14 pm

If Adolf Hitler came back from the dead and competed with xfinity, I'd have to give serious thought to switching.

Malcolm · Post by **Malcolm** » Sun Jul 12, 2015 3:24 pm

Another two outages today. Because they're dicks and the poster boy for why a biz needs to be regulated like it's a petulant three-year old. I wonder kid I could get a hard line to the century link joint not 1000 feet from me.

Malcolm · Post by **Malcolm** » Sun Jul 12, 2015 4:03 pm

And another for the hat trick. Fuck you, xfinity.

Malcolm · Post by **Malcolm** » Mon Jul 13, 2015 12:18 am

One more with an hour left in the day. Fucking bastards.

Malcolm · Post by **Malcolm** » Wed Jul 15, 2015 5:30 pm

No internet again. Fucking customer support front line is a bot that won't let you talk to a person until you ask it the right way. I hope your hq is fucking firebombed tomorrow, you assholes. Go fucking die.

Post by **TheCatt** » Wed Jul 15, 2015 5:32 pm

My internet went out this morning. TWC had no explanation, then it was magically working 30 minutes later.

Malcolm · Post by **Malcolm** » Wed Jul 15, 2015 6:01 pm

TheCatt wrote:My internet went out this morning. TWC had no explanation, then it was magically working 30 minutes later.

When that happens 3-5 times a day that I know about for weeks on end, it's bullshit. It's virtually impossible for me to telecommute because I don't know which ten minutes their network will decide to fuck me, and it can always be during a meeting I need to go to.

Post by **GORDON** » Wed Jul 15, 2015 6:04 pm

Malcolm wrote:
TheCatt wrote:My internet went out this morning. TWC had no explanation, then it was magically working 30 minutes later.
When that happens 3-5 times a day that I know about for weeks on end, it's bullshit. It's virtually impossible for me to telecommute because I don't know which ten minutes their network will decide to fuck me, and it can always be during a meeting I need to go to.

Would they care more if you upgraded to a business tier?

Malcolm · Post by **Malcolm** » Wed Jul 15, 2015 6:13 pm

Swear to god, I'd buy internet from Steve jobs over xfinity right now.

Post by **GORDON** » Wed Jul 15, 2015 6:54 pm

I don't know, maybe upgrade to business class then actually sue them if they are cutting you off all day, you can claim there's damage because of it. Then they fix their shit and you can downgrade back to a consumer line.

Post by **TheCatt** » Wed Jul 15, 2015 6:59 pm

GORDON wrote:I don't know, maybe upgrade to business class then actually sue them if they are cutting you off all day, you can claim there's damage because of it. Then they fix their shit and you can downgrade back to a consumer line.

As far as I know, unless that have some guarantees, you can only sue for loss of service.

So if you pay $60/month, and are out 1 day - Enjoy your $2

Post by **GORDON** » Wed Jul 15, 2015 7:33 pm

Well, that's dumb. It shouldn't be that way. Tell them I said so.

Malcolm · Post by **Malcolm** » Wed Jul 15, 2015 7:33 pm

I wouldn't care half as much if it didn't seem to happen at the worst fucking times possible. Like the middle of the day during a production deploy when I need to troubleshoot shit. Like when I have an early-ass meeting with the DBA team halfway across the goddamned globe at 6am and don't feel like getting up at 5 to log into a machine with a stable fucking connection. If their network sucks so much ass that they need rolling service blackouts, then publish that fucking schedule. Maybe this is why they consistently post below average customer service rankings.

Neither Comcast’s Xfinity service nor Time Warner ever scored even as high as the average in any region. As a TV service provider, Xfinity scored 684 and Time Warner scored 668 in J.D. Power’s eastern region, where the average score was 706 and the top score of 738 was posted by DirecTV.

Edited By Malcolm on 1437004115

Malcolm · Post by **Malcolm** » Sat Jul 18, 2015 1:56 pm

There's an "outage" in my area that'll apparently take until 5 to fix. Not so much an outage as rolling internet blackout. Fucking die, Comcast. You could make up an outage every day and no one could do shit. Seems like a normal weekend.

Post by **GORDON** » Sat Jul 18, 2015 1:58 pm

When I experience an outage I like to imagine they are pulling some piece of equipment in order to upgrade it and make it faster.

Malcolm · Post by **Malcolm** » Sat Jul 18, 2015 2:01 pm

How drunk are you when you imagine that?

Malcolm · Post by **Malcolm** » Sat Jul 18, 2015 7:13 pm

Still down because the retards at Comcast can't get their shit together.

Edited By Malcolm on 1437261560

Malcolm · Post by **Malcolm** » Sat Jul 18, 2015 7:17 pm

Their mobile site also disallows zoom. Fucking brilliant.

Resolved by 9pm now. 4 more hours to fix things and they've managed to 100% fucking kill everything. Fuckers. At least before I had cable. How do you fuck it up worse a full 12 hours after the storm's rolled through? Did some fuckwit asswipe accidentally spill his Zima on a relay box?

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