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Posted: Tue Jul 31, 2012 12:42 am
by Leisher
Article.
Long story short: They suspended the account of a guy who has been bashing NBC's coverage of the Olympics. They cited a rule that didn't exist.
Oh, and they're in bed with NBC and are helping with the coverage.
Posted: Tue Jul 31, 2012 10:17 am
by GORDON
That's it, i will never use twitter again.
Posted: Tue Jul 31, 2012 12:45 pm
by Leisher
Ha!
I just found it funny that companies like Google and Twitter are all about "freedom of speech and information" until it hurts their bottom line.
Posted: Tue Jul 31, 2012 1:30 pm
by TPRJones
Never attribute to malice what can be most easily explained by incompetence.
In this case it is far more likely that NBC made the complaint (with or without malice aforethought ... probably with) and claimed this was private information and someone at Twitter responded with the suspension exactly as their rules require. The fact that it was a public email - which is NOT a suspension violation like a private email is - is probably not something that the respondent at Twitter is usually expected to know. Twitter's system worked exactly as intended. It was NBC that acted inappropriately by lying about the nature of the published email address.
It's not that I think the guys at Twitter are saints or something, but they aren't stupid. They know what the Streisand effect is. They know that if they actually colluded with NBC to silence a critic, it would explode all over the place. Just like this. On the other hand, the guys at NBC are retards who just don't understand anyone under the age of 50. I can easily see them trying to cheat the system as described above.
Posted: Tue Jul 31, 2012 2:50 pm
by Leisher
I blame Twitter as much as NBC. The fact that they're in bed together for the Olympics makes this damning to them whether it was malicious or not. Is it difficult to look at the user's history of tweets and see NBC might have a devious purpose for getting this guy silenced?
By the way, NBC is considered a news outlet, and here they are censoring someone.
Stay Classy NBC!
Posted: Tue Jul 31, 2012 3:01 pm
by TPRJones
Leisher wrote:Is it difficult to look at the user's history of tweets and see NBC might have a devious purpose for getting this guy silenced?
Not really, no, but I think we're probably talking about some first tier undertrained and overworked customer service grunt just following the steps in the binder in front of him:
1) Verify existence of tweet publishing the email address listed in the complaint ticket
2) If found, suspend account
3) Next ticket
Not a collusion between managers.
Edited By TPRJones on 1343761441
Posted: Tue Jul 31, 2012 4:16 pm
by Leisher
I want to think it's collusion because it's a better story.
Also, I worked at NBC, and I wouldn't put such a move past them.
Posted: Tue Jul 31, 2012 4:47 pm
by TPRJones
Well, turns out I was wrong. In fact, NBC is claiming that [url=http://www.independent.co.uk/news/world ... -twitter-a
ccount-suspended-after-complaining-about-london-2012-olympics-coverage-7993753.html]Twitter started the whole thing by bringing the tweet to NBC's attention in the first place[/url]. So much for my incompetence theory.